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Terms & Conditions

The terms and conditions stated below applies to all visitors, guests, and users of the Tone Masters website and e-Commerce store. You shall be bound by these terms and conditions as long as you are on the website and any of it's direct links.

The contents of the Terms of Service may be changed, moved, or deleted at any time. Please note that City of Tones has the rights to change the contents of the Terms of Service without prior notice. We reserve the right to take immediate action (legal or non-legal) against offender(s) who violate any of the rules and regulations set out in these Terms of Service.

Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, write-ups and other materials that appear as part of this site, in other words “Contents” are the copyrights, trademarks, and/or other intellectual properties owned, controlled or licensed by City of Tones.

Comments and Feedback
All comments and feedback addressed to Tone Masters will remain the property of City of Tones. City of Tones reserves the right to publish or use these comments and feedback on our website or any other promotional materials as deemed fit.

Users of the site shall agree that any comment(s) submitted to Tone Masters will not violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee that all products shown on the site will be exactly the same in terms of color reproduction, size, etc... as the actual product as slight variations in contrast or change in the manufacturer's method may affect the final outcome of the product

Promotional Material
Users shall agree that City of Tones may at our discretion send promotional material from time to time regarding the latest news/products/promotions, etc through the provided contact options submitted by the user.

The user shall agree to defend, indemnify and hold City of Tones harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of our site.

Link to other sites
Any access link(s) to third party sites are at your own risk. City of Tones will not be liable or involved in any such user claims where the user's content(s)/product(s) is/are damaged or loss by accessing those third party site.

Inaccuracy Information
From time to time, there may be information on our site that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article content. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchase, please return it back to us with proof of purchase within 7 days of purchase. Please refer to our Refund Policy section for further information on this.

Shipping & Delivery

Please refer to the shipping & delivery page upon checkout for further information. City of Tones reserves the right to deny service and return the full amount paid to the customer if we are unable to fulfill the orders for any reason whatsoever.

If any provision of these Terms of Service is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from these Terms of Use and will not affect the validity and enforceability of any remaining provision.

Laws and Jurisdiction

These Terms of Service and your use of the Site are construed under and governed by the laws of Malaysia. By using this Site, you agree to submit to the exclusive jurisdiction of the courts of Malaysia in the event of any and all disputes arising out of, relating to or concerning these Terms of Service and/or the Site.