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How long is the delivery process?

Under normal circumstances, delivery for items which are in stock would take 2 - 5 working days within Malaysia.

For international shipments, delivery would take around 7 - 21 working days.

 

How do I track my shipment?

Once a purchase has been made and product has been shipped out, a tracking number is provided which can be used to track the shipment through the respective shipping service provider.


What happens if I still don't receive my order after the delivery lead time?

Please contact us at enquiry@tonemasters.com.my for further assistance and we will gladly help you in resolving the matter. Alternatively, you can also check directly with the shipping service provider.